Arrange Testing Accommodations

Testing Accommodations

Prometric makes every effort to provide reasonable testing accommodations that enable all test-takers to take examinations on a level playing field. Our Testing Accommodation Solutions enable you, regardless of a recognized need or challenge, an equal and fair chance to sit for an exam. Testing organizations play an active and significant role in determining whether and how requests for testing accommodations for students with special requirements are approved. Prometric works in partnership with testing organizations to ensure that test-takers with unique needs have full access to the programs and services available.

We take pride in the amount of support we can provide to test-takers. Our comprehensive line-up of testing aides meets most needs, whether they involve special scheduling/timing, location/setting, software, equipment, or the use of personal assistants. A full list of the services and accommodations we provide can be accessed by reading our Testing Accommodations brochure. While requests for testing accommodations must be reasonable, approved (based upon appropriate documentation) and scheduled prior to a test-taker appearing for an examination, we are committed to making sure you receive the appropriate accommodations to which you are entitled. Click here to view the accommodations we can provide.

Once you receive your notification that your accommodation is approved, you can schedule your appointment. Many appointments with approved testing accommodations are available for scheduling through our online scheduling tool. Please note that certain accommodations will require direct action from our specialized Testing Accommodation team to ensure readiness for test day and the first available appointment date will reflect that readiness time period. 

As always, our Test Accommodations team is available to assist if you need support while scheduling. You can reach them through the phone numbers in the regional and country drop downs at the bottom of this page.  

Please note that not all accommodations can be provided in all countries; accommodations vary by location.

Accommodations and what is reasonable to request vary by country. To request a testing accommodation for your exam, please call the telephone number of the country or region where you reside, per the list below.