Information About International WELL Building Institute

Learn more about the test offered by Prometric by visiting the IWBI website.

There are two ways to take the WELL AP exam. You have the option to take the exam at a Prometric Testing Center or as a remote proctored online exam.  

Your Eligibility ID is required to schedule your exam.

Scheduling your Exam

1.  To schedule a Remotely Proctored online exam

Review the ProProctor User Guide and confirm your computer’s compatibility to allow remote proctoring.  Remote proctored online exams are offered using Prometric’s ProProctor™ application. For a remotely proctored exam, you must supply the computer which must have a camera, microphone and an internet connection and be able to install a lightweight app prior to the test event. You will be able to take the exam online while a Prometric proctor is overseeing the examination process remotely.

To confirm that your computer and network will allow testing through ProProctor™ click here.

After scheduling your exam, please review your appointment confirmation email in its entirety to ensure that you have the correct exam, date, and time.

For candidates in need of technical support while taking their ProProctor exam, please call 800-226-7958. The ProProctor exam support line is available daily from 7 AM - 12:30 AM EDT.

2.  To schedule your exam at a Prometric Testing Center

Please Note: Test centers outside of 250 miles (402 km) will not show in the search. If you experience difficulty locating a test center or finding available dates, please contact us using the information below to finish scheduling your exam.

After scheduling your exam, please review your appointment confirmation email in its entirety to ensure that you have the correct exam, date, time, and testing location. 

Contacts By Location

Locations

Contact

Open Hours

United States

Mexico

Canada

888-215-4154

Mon - Fri: 8:00 am-8:00 pm ET

Latin America +1-443-751-4995

Mon - Fri: 9:00 am-5:00 pm ET

Locations

Contact

Open Hours

Japan +81 3 6635 9480 Mon - Fri: 9:00 am-6:00 pm GMT +09:00

Australia

Indonesia

Malaysia

New Zealand

Philippines

Singapore

Taiwan

Thailand

+603-76283333 Mon - Fri: 8:30 am-7:00 pm GMT +10:00
China +86-40-0613 7050 , +86-10-61957801 (fax) Mon - Fri: 8:30 am-7:00 pm GMT +10:00
India +91-124-4147700 Mon - Fri: 9:00 am-5:30 pm GMT +05:30
Korea 007-9814-2030-248 Mon - Fri: 12:00 am-12:00 pm (+ 9 GMT)

Locations

Contact

Open Hours

Europe +31-320-239-540

Mon - Fri: 9:00 am-6:00 pm GMT +10:00

Middle East +31-320-239-530  
Sub-sahara Africa +31-320-239-593

Mon - Fri: 9:00 am-6:00 pm GMT +10:00