Prometric
NM Nurse Aide
7941 Corporate Dr.
Nottingham MD 21236
Phone: 866.391.1945
Include Your Prometric ID
IMPORTANT NOTIFICATION – PLEASE READ
Effective June 30th, Prometric will no longer administer the New Mexico Nurse Aide Competency Examination or manage the Certified Nurse Aide (CNA) Registry for the New Mexico Human Services Department (HSD) and the New Mexico Department of Health (DOH). Last official day of testing is June 22nd.
For additional testing information during the transition period please click here.
Extended Grace Period
The New Mexico Division of Health Improvement is extending a grace period for all nurse aide certifications that are set to lapse between June 30th and August 31st will be considered active until September 30, 2024. Please Note: No further grace periods will be authorized for applications received past September 30, 2024.
Testing applications
Prometric will no longer accept testing applications as of May 31st. Testing applications received after May 31st will be sent to DOH for processing. Beginning June 1st, you will need reach out DOH for further information as to where to mail your testing application. We will make every effort to schedule all candidates whose applications have been received prior to the deadline, May 31st , if we are not able to test you, we will refund all applicable fees.
Renewal applications
Prometric will no longer accept Renewal applications as of June 21st. If we receive renewal applications postmarked after June 17th – they will be sent to DOH for processing. Please check back for more information as to where to mail your renewal application.
For questions – please contact:
Division of Health Improvement
5300 Homestead Road NE, Suite 300-3114
Alburquerque, NM 87110
Certified Nurse Aide Registry and Training Program
505.861.9680
Fax: 505.841.6551
E-mail: CNA.Registry@DOH.nm.gov
CANDIDATE RESOURCES
Candidate Information Bulletin
The candidate information bulletin has all of the information you will need regarding certification routes, testing requirements, testing fees, and information on renewing your CNA certification. Review this document before submitting your application.
Application & Other Forms
If your name or address has changed since the last time you tested with us, use this form to update your information.
Testing Accommodations
Prometric provides a variety of accommodations to candidates that qualify under the American’s with Disabilities Act (ADA). Submit this form with your application to receive accommodations on exam day.
Prepare for the Exam
Below you will find exam preparation materials for your Clinical Skills exam including the exact checklist that will be used by your evaluator.
TRAINING PROGRAM AND TEST SITE RESOURCES
Test Sites
- IFT Online Request Form
- Roster Updates
- Clinical Skills Testing Room, Equipment and Supplies Requirements
Contact the NM Operations Team
Phone: 1.866.794.3497 Option 2 then Option 1
M-F 8am to 6pm EST
CNA REGISTRY SERVICES
Certification Renewal Form
If you are a current CNA ready to renew, submit he below form at least 2 weeks prior to your certificate expiration.
Verify Certification Status
Use the link below to access the state CNA Registry and verify the status of a CNA.
If your name or address has changed since the last time you tested with us, use this form to update your information.