Payment
While payment methods and requirements vary by test program, in all cases payment must be made in full before your test appointment.
- What payment methods may I use to pay for my examination?
- How do I use a voucher to "pay" for my exam?
- When will my credit card be charged?
- How can I request a receipt?
- How do I determine the cost of a particular exam?
What payment methods may I use to pay for my examination?
Generally, we accept Mastercard, Visa and American Express for payment. Some programs also accept JCB and Discover.
How do I use a voucher to "pay" for my exam?
When you schedule your appointment online or by telephone, you will be asked to provide your method of payment. Provide your voucher number at this time. You may also present the voucher onsite at your local test center.
Prometric vouchers are non-returnable, non-refundable and may only be used for the type of test indicated on the voucher. Terms and conditions of use accompany each voucher order along with the expiration date. Vouchers may not be redeemed after the expiration date.
When will my credit card be charged?
Credit card processing varies depending upon the exam. Your credit card may be charged from the time you schedule your appointment up to the time you are scheduled to test.
You can print your receipt by clicking here, logging into your account and then choosing the View/Print Receipt option. Or, you can contact us via e-mail and request a confirmation letter which includes the amount you paid for your exam.
How do I determine the cost of a particular exam?
The cost is on most ATT letters. You can call the Contact Center for further information. The test sponsor may also be able to provide that information. For Information Technology (IT) exams, you can view global exam pricing on our online registration Web site.
