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test takerPrometric
For Test TakersThe Leading Global Provider of Comprehensive Testing and Assessment Services

Other Information

  1. In case I purchased a voucher and missed registering in the registration window, can I still register myself?
    No. You can only schedule the appointment within the registration window: September 9 to October 11, 2009. No exceptions will be permitted.

  2. In case I purchased a voucher and have not registered myself, will I be refunded?
    No. Vouchers once sold cannot be refunded. No exceptions will be permitted. Only candidates who have purchased a 2nd voucher due to inability to change profile and/or application data, incorrect spelling of name, middle name not entered, name entered as initials, and first/last name entered in the wrong order, may write in to CAT.candidateservice@prometric.com to request for a refund. Please include your full name, date of birth, email address, phone number, CAT registration number, scanned copies of both vouchers and pay-in slips. Please mark the subject of the email as "Voucher Refund".

  3. If I do not get my admit card, whom should I contact?
    You need to login on the website https://iim.prometric.com using your user name & password and select "Resend Admit Card". The admit card will be emailed on the email address provided during registration.

  4. In case the website does not work and I am unable to schedule myself, how should I register?
    The application and registration process for CAT 2009 is an Internet based online process. You can submit your application and registration form at an Internet Café or a similar Internet service provider. Please keep your personal information confidential. During the application and registration process, do remember to provide a valid email id so you receive a copy of the CAT registration number.

  5. If the voucher does not work, who is the contact person?
    Phone support is available 9am-6pm from Monday to Saturday, until the end of the CAT 2009 testing window (7 December 2009). For inquiries that are not provided in the FAQ, please call 1800 103 9293.

  6. Can the voucher be refunded?
    Voucher once sold cannot be refunded under any circumstances including but not limited to loss of voucher, inability to read voucher number due to mishandling of the voucher by candidate, candidate being ineligible for taking CAT, CAT not being a prerequisite for a programme, and rejection of candidate registration due to incomplete and/or incorrect information. An exception applies only to candidates who have purchased a 2nd voucher due to inability to change profile and/or application data, incorrect spelling of name, middle name not entered, name entered as initials, and first/last name entered in the wrong order, may write in to CAT.candidateservice@prometric.com to request for a refund. Please include your full name, date of birth, email address, phone number, CAT registration number, scanned copies of both vouchers and pay-in slips. Please mark the subject of the email as "Voucher Refund".

  7. Can I make any changes to my postal address after I have submitted my application form?
    The edit feature is no longer available now that the registration window is closed.

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