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Dubai Health Authority (DHA)

Dubai Health Authority DHA
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Information About the DHA

Who We Are

The Dubai Health Authority (DHA) was created in June 2007, by Law 13 issued by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, Ruler of Dubai. As the strategic health authority for the Emirate of Dubai, the DHA is empowered to set policies and strategies for health and to assure the application of those health policies and strategies. His Excellency Dr. Alawi Alsheikh-Ali is the Director General of the Dubai Health Authority (DHA).

Under the visionary leadership of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, and Ruler of Dubai, our city has emerged as a global benchmark—not only in innovation and economic growth but also in quality of life, well-being, and human development.

Guided by this vision, His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister and Minister of Defence of the UAE, and Chairman of The Executive Council of Dubai, has approved a transformative roadmap to elevate Dubai’s healthcare system—ensuring it remains responsive to the evolving needs of our population and advances overall health and well-being.

A core pillar of this strategy is a clear and measurable objective: to position Dubai among the world’s top 10 cities for healthy life expectancy. This goal reflects His Highness Sheikh Hamdan bin Mohammed’s directive to build a healthcare model that is resilient, future-ready, and grounded in excellence and sustainability.

Achieving this vision—alongside the broader ambitions of Dubai's 2033 Vision, the Dubai Social Agenda 33, and the Dubai Economic Agenda (D33)—demands a collective and sustained effort. It calls for collaboration across all sectors, leveraging the strengths of our institutions, our partners, and the talent within the Dubai Health Authority.

Anchored by our core values and guiding principles, we remain resolute in our commitment to service, ensuring our healthcare system is aligned with the needs of our society and the diverse populations we serve. Together with our partners, we are not only addressing today’s healthcare challenges, but we are actively shaping the future of healthcare for generations to come. We recognize that health is the foundation of prosperity, and we are dedicated to laying the groundwork for a healthier, more sustainable future for all.

We are confident that the strategic objectives of the health sector are a shared national priority. Through continued partnerships, innovation, and collective determination, we will build a globally recognized health system—one that inspires, delivers, and thrives, setting the standard for healthcare excellence.

IMPORTANT NOTICE Please be advised that Prometric does not sell test preparation or practice content in any form. Any website or training provider claiming to offer the official test content is unauthorized and not supported by Dubai Health Authority or Prometric. If you come across any such website or training provider please contact our legal department so that we may take the
appropriate legal actions illegalpracticetests@prometric.com

No Refund Policy

Prometric and the Dubai Health Authority (DHA) maintain a strict no-refund policy. Refunds will not be issued under any circumstances related to personal hardship, illness, or name discrepancies. Rescheduling can be considered under strict terms and conditions agreed between DHA and Prometric.

Public Holidays

Our customer service team will be observing the following public holidays in 2026, our lines will be closed on the following dates:

Thursday, January 1, 2026New Year's Day
Thursday, March 19, 2026Eid al-Fitr
Monday, May 25, 2026Eid al-Adha
Tuesday, May 26, 2026Eid al-Adha Holiday
Wednesday, May 27, 2026Eid al-Adha Holiday
*Thursday, May 28, 2026Eid al-Adha Holiday
Monday, June 15, 2026Islamic New Year
Tuesday, August 25, 2026Prophet Muhammad's Birthday
*Wednesday, August 26, 2026Prophet Muhammad's Birthday

Contacts By Location

Americas
LocationsContact

United States

Mexico

Canada

1-800-853-6764
Asia Pacific
LocationsContactOpen Hours

Australia

Indonesia

Malaysia

New Zealand

Philippines

Singapore

Taiwan

Thailand

+603-76283333Monday - Friday - 8:00 am - 6:00 pm MYT (GMT+8:00)
China+86-10-62799911Mon - Fri: 8:30 am-7:00 pm (GMT +10:00)
India+91-124-4147700Mon - Fri: 9:00 am-5:30 pm (GMT +05:30)
Japan+81 3 6635 9480Mon - Fri: 9:00 am-6:00 pm (GMT +09:00)
Korea007-9814-2030-248Monday to Friday 9:00 am - 6:00 pm KST (GMT+9:00)
EMEA - Europe, Middle East, Africa
LocationsContactOpen Hours
Europe+353-42-682-5612Mon - Fri: 9:00 am-6:00 pm CET
Middle East+353-42-682-5608Sunday - Thursday: 8:00 am - 5:00 pm KSA (GMT+3:00)
Sub-sahara Africa+353-42-682-5639Mon - Fri: 9:00 am-6:00 pm CET